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Great tool, good pricing, so helpful for your business!
November 28, 2015

Great tool, good pricing, so helpful for your business!

Pia Römer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with AgoraPulse

When you are administrating a highly active community, collaboration in the admin team is key. And this tool makes it really easy to do that! Moreover it has a very easy to handle user interface and good, fair pricing. We have been testing a couple of systems and decided to go with AgoraPulse. We are really enjoying it - especially the chat support - that is really useful, when you are new to it. Plus, if you want to provide reports to your management, this tool comes handy too. Solid reporting material with a nice graphic format! Actually there is nothing I dislike with this tool. But I am looking forward to being able to add more channels to it, such as LinkedIn, blogs, and Pinterest maybe.

We have definitely made a huge step by introducing this tool to our company software landscape. It makes our daily business easier and more reliable for our customers. We often had troubles, because notifications in Facebook itself don’t seem to be very reliable, if you have more than 1 admin on your page. We solved this issue with AgoraPulse and are really happy for it :) Absolutely worth the money!

  • Supporting in the collaboration process of social media content planning
  • Reporting (out-of-the-box)
  • Simple Facebook apps for more interaction
  • More social media channels (Pinterest, LinkedIn)
  • Ads reporting
  • 24 hr chat support
Three people in my organization are using it (working as account managers) and are working with clients (2 users that are the page admins in their company) in collaboration. This makes work so much easier! Especially when it comes to a content approval process, it helps a lot!
  • More reliable notifications for customer support
  • Increased client interaction
  • Efficient approval processes
User interface and usability is much nicer with AgoraPulse, than with Hootsuite. Swat.io is a beautiful tool with real nice functionalities, but is also pricier and therefor only suitable for bigger budgets. I think it always comes down to what you need. All three tools have great features and functionalities. They also have their very own pros and cons.
I would really like to share my experiences with readers. Especially for small companies it is crucial to read reviews and make a decision on buying by all possible factors. I enjoy using AgoraPulse, so it is my pleasure to write this.
AgoraPulse is specially useful for smaller companies and tighter budgets - but can be well used for big companies as well :).

Agorapulse Feature Ratings

Not Rated
Boolean keyword searches
Not Rated
Filtering out noise/spam
Not Rated
9.0
Content planning and scheduling
9
Audience targeting
9
Workflow management
9
8.5
Customer interaction histories
10
Bulk actions
7
8.0
Lead generation
8
Campaigns and promotions
Not Rated
8.3
Twitter
8
Facebook
9
Instagram
8
8.0
Campaign success analytics
8
Real-time tracking
9
Competitor analysis
7
5.5
Role-based user permissions & privileges
1
Mobile access
10