Overall Satisfaction with AlienVault USM
Alienvault USM is being used to aggregate, inspect, and correlate both Windows/Linux logs and our Data Center network traffic. It is used exclusively by the SOC team for threat hunting and EDR.
- VMWare Sensor deployment is very easy.
- Dashboards are nice and clean.
- Network monitoring and Syslog collector just work.
- USM Anywhere does not support Netflow or any variation. SPAN and RSPAN are currently the only methods to monitor IP flows.
- USM Anywhere tech support is lackluster. I have opened two tickets and struggled to receive knowledgeable technical assistance.
- USM Anywhere does not do scheduled report delivery in any format. Reports are run on demand and must be printed to pdf for distribution.
Alienvault USM is a security-focused platform. Splunk is a complete operational intelligence platform that can be used for security. Dollars to Dollars Alienvault USM was a no brainer for our security deployment.