AlienVault centralizes and automates IT management tasks. Overpromises/underdelivers on SOC 2 reporting.
August 21, 2019
AlienVault centralizes and automates IT management tasks. Overpromises/underdelivers on SOC 2 reporting.
Score 7 out of 10
Vetted Review
Verified User
Software Version
USM Anywhere (SaaS)
Overall Satisfaction with AlienVault USM
AlienVault was originally purchased to assist in gathering information required for SOC 2 compliance. Unfortunately, two years later AlienVault still does not have SOC 2 reporting. Windows environment information for all servers in the organization is collected and sent to AlienVault for threat monitoring and system availability. Real-time alerts are sent to inform us of any irregular or anomalous conditions within the environment.
- Easy setup.
- Good user interface.
- Flexible configuration.
- Following through on promised features (still no SOC 2 reporting).
- Less turn-over (4 account managers in 2 years).
- More knowledgeable integration specialists (we accomplished integrations the specialists said were "not possible").
AlienVault seems to have a better UI and easier integration than the rest of the products. The price was slightly lower and had more features/easier integrations with external components. Overall AlienVault was selected based on the SOC 2 requirements we needed to fill. When SOC 2 reporting is available the solution will be more complete.