Amicus Attorney - great case management, document automation, and calendaring software
Updated March 12, 2020
Amicus Attorney - great case management, document automation, and calendaring software
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Amicus Attorney
Amicus Attorney is utilized as a practice management system with very efficient calendaring and case management utilities. It can also function as document management and email management. It is best suited as a practice management system that organizes contacts, appointments, meetings, and case files for specific cases (legal industry usage).
- Very efficient calendaring with sync to Outlook calendar (option of Exchange or Outlook level synchronization).
- Case management including contacts, emails, documents, etc. to keep everything in one consolidated place.
- Document automation including Word merging or HotDocs (third party). Take case data including custom pages and fields and instantly create documents based on templates with ease.
- Subscription based only, formerly allowed "ownership" of software with annual maintenance agreement. Software has moved to a monthly subscription where one "leases" the software from the owner, Abacus.
- Software stability, can occasionally have server-level issues that require cycling of services in order to restore connectivity.
- Exchange calendar sync does not warn users that sync is not occurring. After updating Active Directory password, password needs updated in Amicus Attorney. Problem being, it does not remind / alert if the synchronization is not occurring.
- Large software investment, if not properly configured and utilized this can be a time and money vacuum.
- If law firm does not have a consistent personality among employees, buy-in may be difficult as it's a significant workflow change for users.
- Can greatly benefit law firm if used properly and across board for all employees. Uniform data organization for cases and custom pages add to personalizing software for firm.
Amicus Attorney has been a solid competitor for at least a decade. LexisNexis does not seem to invest a lot of time into new features for Time Matters, but the same can be said for Amicus Attorney in recent years. ProLaw is in a category of it's own (especially in regards to price) but does a superb job of case management and document management. Clio is also a bit separated as it's cloud-based but provides many of the same features as Amicus Attorney. Amicus Attorney is the best rounded of the on-premise software options (in features and price).