Great Product for Small Profits
August 28, 2020

Great Product for Small Profits

Hilda Villlalobos | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Apricot Core

Overall Satisfaction with Apricot by Social Solutions

We use Apricot for clients' intakes and for case management across our whole organization. Apricot makes it easier to access their information, we used to have filed for each client and had to pull each one out every time we had to assist them. It was very time consuming and tedious. During the pandemic, we had to figure out a way to assist our community remotely. I was able to cut down on the time we spent on the phone with our clients by using external access. Our clients were able to access the intake forms from our website, by text message, and by email.
  • Easy to navigate and use.
  • Accurate reports.
  • Accessible from any computer.
  • Allow special characters for forms in Spanish.
  • We have been able to save man hours looking for clients information.
Very efficient with keeping up with clients' needs and circumstances.
When we write grants, we always mention that we use Apricot for our client's intake and case management. The review panels have always responded favorably when I explain how Apricot works and how secure it is.
The software is perfect for customer intakes. We are able to download personal documents quickly. Case management is very thorough and efficient thanks to Apricot.