TrustRadius
Vincent - fitbit - Arena Review
https://www.trustradius.com/product-lifecycle-managementArenaUnspecified7.7176101
Vincent Fernando Juares profile photo
October 05, 2018

Vincent - fitbit - Arena Review

Score 7 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with Arena

Arena is currently deployed across the entire organization for the purpose managing Fitbit's product data.
The product data it allows us to vault and change control are the following:
  • Part Numbers/Items
  • Item Attributes
  • Suppliers / Supplier Items
  • Item BOM
  • Item Revs
  • Item Lifecycles
  • Change Orders / Deviations
  • Change Requests
  • It provides a solid PLM tool that is ready and easy to use, without much upfront cost and deployment effort.
  • It provides ready to use licenses for outsourced Suppliers to navigate product data Fitbit has granted access to.
  • Allows Administrators to quickly deploy new Item & Change types as well as implement new attributes, across the organization.
  • Allows users to not only see the files associated with the item, but also any files attached to the supplier item being referenced
  • More change control should be implemented to Supplier Items, like lifecycles and change controlled attributes at the supplier item level
  • Better traceability and audit trails on any and all objects in Arena that can be easily seen through a history tab
  • Better control on user defaulted settings, managed by the administrator.
  • I was not around during the ROI analysis, however, I can say for certain that Fitbit has benefited greatly from having deployed Arena during its time of tremendous growth.
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Positive Sales Experience with the Vendor
  • Third-party Reviews
Again, Arena looks to have been deployed back in 2011, while I've only been here since October of 2017. The answers above are purely speculative.
I wouldn't be able to say.
Arena is perfect for deploying to a new start-up company or to a recently acquired company. It has room for improvement if deploying to a larger more mature organization that has more complex business processes and various data system integration requirements.