Ascentis - Take it or Leave it | TrustRadius

Use Cases and Deployment Scope

Ascentis HR is our ESS for benefits. It also utilizes carrier connections to link employee benefit elections directly to individual carriers.

Pros and Cons

ACA reporting is incredibly easy with Ascentis HR.
It is somewhat user-friendly for employees to make updates to their elections.
Ascentis HR is very versatile at selecting different types of reports.

It's a bit cumbersome to set up the back end.
You don't have a lot of control over certain aspects of the system. For example, if you want your FSA to pro-rate monthly charges, you have to contact support to create a special drop-down menu. There are other defaults such as adding coverage where Ascentis may default to the beginning of the next month versus the date of the event.
Carrier connections aren't always reliable.

Return on Investment

Carrier Connections decreased the number of human error when inputting benefits.
ACA is incredibly easy and takes little time to complete.

Support Rating

8

Support may be a bit slow at times, but they are typically helpful.

Likelihood to Recommend

ACA reporting alone makes Ascentis worth using.