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Allows quick data check and data visualisation
Updated May 12, 2021

Allows quick data check and data visualisation

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with AT Internet

AT Internet is used across the whole organization to access our online analytics. It is used to measure audience interactions with our content and helps us to report this to our content creators. It helps to see what audience needs we are meeting and where we are lacking, using this information we can provide greater content to our audience.
  • User Journeys
  • Quick Basic Visulisations
  • Better understanding of metrics
  • Remove duplicated dimensions
  • Confusion between new metrics for stakeholders.
  • Helped streamline the new way to interact with online analytics.
I have experienced alot of API issues and when I report the issue it takes a few days for AT Internet to come back with a answer of " No issues on our side so it must be something with the script." However the error is also about a empty reply from the AT Internet server.
AT Internet makes it easier to build data queries through the spit between dimensions and metrics being very user friendly. Also the quick visulisations available allow a quick data check before exporting the data for use.
AT Internet is great to quickly showcase data to someone, however when more dimensions are requested it slows down drastically. The user journey dimensions are good to fully understand how someone has entered our online platform and how they navigated through our content. API is good when it works however, there are a lot of times where it crashes and the support puts the issue back on us.

Using AT Internet

The company is a media outlet who produces vast amount of content spreading over news, sport, radio and television productions. ATI is used to help make the company more data driven and help inform editorial decisions through research. The digital data we obtain through ATI is implemented in business stratergy to better serve our audience
50 - We have a dedictated team of data engineers, data analysts and business analysts who work collectively to ensure that users are working effeceintly with ATI. It needs data analytical skills to help understand how to work ATI and also good communications skills in order to train users how to use the tool correctly.
  • Inform business decisions
  • Day to day updates on editorial content
  • Tracking success or failure
  • Customer segmentation
  • Retention Models
  • Customer comparisons
  • Marketing tracking
  • Onboarding process evaluation
  • Customer journeys
There is a welth of data to use with ATI and the interface has a variety of tools. However sometimes it can be overwhelming and it needs alot of explanation on what are the correct metrics and variables to use. Having the ability to see all users custom variables can cause issues.

Do you think Piano Analytics delivers good value for the price?

Yes

Are you happy with Piano Analytics's feature set?

Yes

Did Piano Analytics live up to sales and marketing promises?

Yes

Did implementation of Piano Analytics go as expected?

Yes

Would you buy Piano Analytics again?

Yes