Item: Avalara
Rating: 10
Author: Andrea Karsian

Use Cases and Deployment Scope

We have Nexus in various jurisdictions and I can't imagine operating a business today without using Avalara. Avalara simplifies our tax life as well as making us feel secure about meeting the requirements of local and state authorities. Avalara works well with our ERP system, Epicor Prophet21 and allows us to grow our business.

Pros and Cons

Tax filing
Answering nexus questions
organizing in case of audit

Nothing

Return on Investment

Saved personnel time in calculating and filing taxes.
Saving on audit fees by being organized.
Allow us to spend more time on increasing business and not worrying about tax etc.

Systems Integrated With

ERP P21
CRM White Cup
ECC

The initial integration was difficult because we were one of the first but I have no doubt today it is very easy.

Usability

Avalara is extremely easy to use and makes it so easy to learn the product.

Additional Capabilities

Avalara Returns
CertCapture

It goes without saying that we have benefited in so many ways from Avalara products.

Likelihood to Recommend

I am often used to speak to potential Avalara customers and welcome the opportunity to do so. Avalara is well suited to any business that deals in the online marketplace. Avalara protects a business from audit for non compliance.

Avalara - a "no brainer" for business

Modules Used

Overall Satisfaction with Avalara