Overall Satisfaction with Avaya Aura
We use Avaya Aura for internal communication and across the region. The system helps us a lot with our internal meetings in the region.
- Well on CC Elite for our customer service support
- Yes after attend the breakout section and then we think AEP is the best for future upgrade
- Telephony
- ROI for our contact center elite that support our customer by 24/7
Avaya Aura is an enterprise product and can be expandable.
Do you think Avaya Aura delivers good value for the price?
Yes
Are you happy with Avaya Aura's feature set?
Yes
Did Avaya Aura live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Avaya Aura go as expected?
Yes
Would you buy Avaya Aura again?
Yes
Avaya Aura Feature Ratings
Using Avaya Aura
- Telephony
- Reporting
- Call center elite
- We plan upgrade in the future
Evaluating Avaya Aura and Competitors
- Scalability
- Integration with Other Systems
- Ease of Use
We will consider with Avaya Aura.