Simple Review
June 27, 2023
Simple Review
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Avaya Aura
We currently use the Avaya Aura platform on both our University and Medical campuses. From supporting students and staff to supporting doctors, nurses and patient appointment centers as well. The biggest problem this product addresses are patients needs and the on-going operation of a hospital environment.
- Easy implementation
- Seamless integration with other platforms
- Solid hardware
- WFE has been a bit rocky in our case
- Workplace updates
- Certificate installation/compatibility
- Hardware Firmware Updates
- Agents
- ACD
- LSP setup
- It has helped keep both the University side as well as the hospital side of our organization connected as one phone system altogether.
Do you think Avaya Aura delivers good value for the price?
Yes
Are you happy with Avaya Aura's feature set?
Yes
Did Avaya Aura live up to sales and marketing promises?
Yes
Did implementation of Avaya Aura go as expected?
I wasn't involved with the implementation phase
Would you buy Avaya Aura again?
Yes