Avaya Enterprise Private Cloud
June 23, 2023

Avaya Enterprise Private Cloud

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Avaya Enterprise Cloud

we have moved our entire on premise telecom environment to the Avaya Enterprise Cloud and this has been very beneficial for our small telecommunications team as it frees up our team to work on the issues that more directly affect our users and improve their tools and experiences
  • Configuring and providing Avaya Workplace for all staff
  • back end upgrades and certificates
  • excellent customer support and advocacy
  • the Admin Portal needs to be improved to be much more robust
  • Support Teams need to understand the difference between on premise and in the cloud applications
  • Avaya Workplace
  • redundancy
  • upgrades & certificates
  • support
  • when I retire my supervisor will not need to replace me
  • no more time spent on certificates and upgrades
because it met our organizations needs

Do you think Avaya Enterprise Cloud delivers good value for the price?

Yes

Are you happy with Avaya Enterprise Cloud's feature set?

Yes

Did Avaya Enterprise Cloud live up to sales and marketing promises?

Yes

Did implementation of Avaya Enterprise Cloud go as expected?

Yes

Would you buy Avaya Enterprise Cloud again?

Yes

With the Avaya tools and help of the support team we can implement mini applications to meet our staff needs quickly and efficiently