I would recommend Birdeye!
March 12, 2024
I would recommend Birdeye!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Birdeye
I use Birdeye for about 100 of my clients. We use it mainly to get feedback from their customers. We have some insanely successful campaigns through Birdeye that have helped improve my client's SEO immensely. We also use it to reply to reviews. It adds a personal touch to their Google page and Birdeye makes it really easy to come up with responses and rotate through them. It saves my clients a ton of time.
- Allows Integration for hands off review requesting
- Responding to reviews with AI
- A great customer service team
- More client management systems to integrate with
- More atheistically pleasing QR code options
- In the 2023 Local pack/finder ranking factors for Google, High Numerical Google Ratings (e.g. 4-5) was #6. This highlights the importance of the reviews we're getting through the system. It has directly impacted our SEO for the better.
It's way more modern and offers more options than Review Wave. It's much more user friendly.
Do you think Birdeye delivers good value for the price?
Not sure
Are you happy with Birdeye's feature set?
Yes
Did Birdeye live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Birdeye go as expected?
I wasn't involved with the implementation phase
Would you buy Birdeye again?
Yes