I'm a fan!
September 13, 2022

I'm a fan!

Heidi Offel | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Blackbaud Education Management Solutions

I use EMS daily in Admission for intake of inquiries and applications to our school, running lists and data, and management of the current student population.
  • Runs lists based on information entered into the system.
  • Offer knowledge-based assistance/links.
  • Offer knowledge-based chat opportunities to dive into unique problems.
  • They are always improving on how to create easier workarounds and solutions when it comes to "marrying" systems with another system.
  • Communication between Academic, Core, Enrollment Mgmt and BBTM.
  • I can't think of any other than users being frustrated with running lists and not having accuracy. But lists are only as accurate as the data you put into them.
It's the Rolls Royce of systems!

Do you think Blackbaud Education Management Solutions delivers good value for the price?

Yes

Are you happy with Blackbaud Education Management Solutions's feature set?

Yes

Did Blackbaud Education Management Solutions live up to sales and marketing promises?

Yes

Did implementation of Blackbaud Education Management Solutions go as expected?

Yes

Would you buy Blackbaud Education Management Solutions again?

Yes

I love all of the things BB has available though I don't think we use some things to the best that we can. We're all still learning and I appreciate the numerous training opportunities to help with that!