Blackbaud Grantmaking B+
July 23, 2018
Blackbaud Grantmaking B+
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Blackbaud Grantmaking (formerly GIFTS Online)
It is used by our community relations department. It keeps track of all of our donations and gifts.
- If you have a blueprint with your subscription, you can customize a lot of internal and external fields.
- If you have the budget module, you can keep track of real-time budget information, as well as export this information easily.
- The forms manager is very responsive to HTML coding, so there are a lot of options when it comes to the look and feel of your grant portal.
- Reporting and automatic reporting is not as intuitive as it should be. There is a lot of modification that has to happen for the report to come out the way you want it.
- Sorting by custom fields or coding is difficult and requires advanced searching with syntax. It is easier to export your data or fields to an Excel spreadsheet and then sorts.
- Users are not notified to do tasks and other to-do items. A user has to log into the platform to see what they have to do, and they must have a dashboard part set up to show them what needs to be done. This makes some less frequent users confused.
- It has increased our return on reaching our business objectives.
- It has moved us (or started to move us) to a better place in reporting and transparency.
- It has helped us transition from an act of corporate giving to a goal of social change.