Wow, Thank you Bloomfire!
December 21, 2020

Wow, Thank you Bloomfire!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bloomfire

We use it to communicate between employees and supervisors in our customer service department. Our call center employees use it to communicate with one another while they work remotely. It really helps to unify everyone and maintain current information between the team! It is very reliable and easy to use!
  • Fast message retrieval
  • Easy to use
  • Fun add-ons
  • Colorful
  • Versatile, can create individual channels as needed!
  • To have a longer history available.
  • Return on Investment
  • Increased productivity
  • Increased engagement

Do you think Bloomfire delivers good value for the price?

Yes

Are you happy with Bloomfire's feature set?

Yes

Did Bloomfire live up to sales and marketing promises?

Yes

Did implementation of Bloomfire go as expected?

Yes

Would you buy Bloomfire again?

Yes

Ease of use, popularity, and great reputation.
Great for collaboration and both individual and group communication, not great for long conversations that would be better served through a call or older conversation retrieval.