Bloomfire: Unbothered | Happy | In My Lane | Focused | Flourishing.
April 08, 2022
Bloomfire: Unbothered | Happy | In My Lane | Focused | Flourishing.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Bloomfire
We use Bloomfire in a variety of business areas from customer service support, technical services, sales, and with our global education teams to share collateral and other educational assets. This application has been an invaluable resource to not only house and share information, but also to engage our community to educate and support each other.
Pros
- Deep indexing
- Organization
- Searchability
- Ease of use
- Expandable to a plethora of needs across departments
Cons
- Beyond filters, a folder structure would be valuable
- Ability to upload bulk content after launch
- Integration with HubSpot
- Increased team productivity
- Higher employee engagement
- Better organization and access to information
- Better cross-department collaboration
- Reduced redundancy of workflows
Do you think Bloomfire delivers good value for the price?
Yes
Are you happy with Bloomfire's feature set?
Yes
Did Bloomfire live up to sales and marketing promises?
Yes
Did implementation of Bloomfire go as expected?
Yes
Would you buy Bloomfire again?
Yes
In my opinion, Fuse is a dying database platform with user-friendly capabilities equivalent to trying to fit a square peg in a round hole... with a blindfold... underwater. Bloomfire's ease of use has been a tremendous upgrade in every way, other than video recording capabilities. There are many benefits to SharePoint including template forms, sound folder structure, user customization, etc., but it lacks the capabilities of user engagement from a knowledge-sharing perspective (i.e., asking/answering questions, tailored newsfeed per content/topic, community learning, etc.).
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