Great marketing automation tool for ecommerce companies
Updated April 07, 2023

Great marketing automation tool for ecommerce companies

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bloomreach Commerce Experience Cloud

We use Bloomreach to send personalised emails. Bloomreach helps us effortlessly manage a big database of customers, store their preferences, analyse their behaviour and use it to communicate with them according to their needs.
  • Email personalisation
  • Incredibly fast analytics
  • Powerful marketing automation tools
  • Could work better with Safari in my opinion.
  • Email campaigns
  • Scenarios
  • Reports
  • More conversions from our email campaigns
  • Easy NPS surveys
The support was always fast and helpful.
Bloomreach lets us replace manual work with automated campaigns, which raised revenue and lowered our costs.
Bloomreach has better email editing capabilities, has great analytics, and allows us to leverage customer data in our campaigns.

Do you think Bloomreach Commerce Experience Cloud delivers good value for the price?

Yes

Are you happy with Bloomreach Commerce Experience Cloud's feature set?

Yes

Did Bloomreach Commerce Experience Cloud live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Bloomreach Commerce Experience Cloud go as expected?

I wasn't involved with the implementation phase

Would you buy Bloomreach Commerce Experience Cloud again?

Yes

Helpful for eCommerce companies trying to make their email communication better, especially if they operate in a big number of markets. Less great for omnichannel tracking.

Bloomreach Commerce Experience Cloud Reliability

The speed of generating complex reports based on millions of events is incredible.