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Excellent product and service
Updated April 07, 2023

Excellent product and service

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bloomreach Commerce Experience Cloud

Bloomreach Engagement is being used by most of the departments across the business but especially in Marketing. Using Bloomreach Engagement ensured we could get a single view of the customer and enabled us to be quicker to market.
  • Single view of the customer
  • Reporting
  • Customer service
  • Training on the dashboard
  • Increased revenue
  • Increased conversion
  • Increased interactions
Never had an issues with the company. The service is brilliant.
[We were up and running in] 3 months. This enabled us to transfer everything from our previous provider.
We selected Bloomreach Engagement as it was a dashboard that we could use without being a developer.

Do you think Bloomreach Commerce Experience Cloud delivers good value for the price?

Yes

Are you happy with Bloomreach Commerce Experience Cloud's feature set?

Yes

Did Bloomreach Commerce Experience Cloud live up to sales and marketing promises?

Yes

Did implementation of Bloomreach Commerce Experience Cloud go as expected?

Yes

Would you buy Bloomreach Commerce Experience Cloud again?

Yes

Suited for all the situations we need it for. Good for being able to self-manage projects rather than having to get IT involved.

Using Bloomreach Commerce Experience Cloud

Easy to use dashboard

Bloomreach Commerce Experience Cloud Reliability

We integrated Bloomreach in a matter of weeks with little to no issues
We have been with Bloomreach since 2019 and to my knowledge we have had no outages