You get what you pay for - a much better service than Hangouts
October 03, 2018

You get what you pay for - a much better service than Hangouts

Ben Johnson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlueJeans

I use BlueJeans for team meetings across the company, but mostly within the hardware/software engineering team that I lead.

Pros

  • very good video quality
  • maintains connections much more consistently than Google Hangouts, Slack, Skype
  • dial-in phone number and mobile apps make it convenient when users are mobile or don't have a great internet connection

Cons

  • UI can be confusing sometimes about who is/isn't talking or in the meeting
  • My meetings are more efficient because we're not waiting for participants' connections to settle, and less time is wasted with connections dropping or freezing.
BlueJeans handles network issues much better than its competitors. It seems to be much higher video & audio quality over the same network conditions as its competitors.
Once you have the BlueJeans app installed stuff is pretty seamless. It IS a little annoying that the app is needed. But users can also join via phone bridge which is one of the features I really like. I also like the standing meeting, so I can just tell my team "Drop in to BlueJeans so we can discuss this."
It's been head-and-shoulders better in my experience than Google Hangouts. You get what you pay for. I have not tried it for large meetings (more than 15 people) so I can't speak to how well it works for that.

BlueJeans Meetings (discontinued) Feature Ratings

High quality audio
9
High quality video
9
Low bandwidth requirements
5
Mobile support
8
Desktop sharing
8
Whiteboards
Not Rated
Calendar integration
Not Rated
Meeting initiation
5
Integrates with social media
Not Rated
Record meetings / events
Not Rated
Slideshows
Not Rated
Live chat
Not Rated
Audience polling
Not Rated
Q&A
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated
Confidential attendee list
Not Rated

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