BlueJeans is easy to install, set-up, initiate calls, and use!
Updated December 11, 2019

BlueJeans is easy to install, set-up, initiate calls, and use!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlueJeans

I use it when I need to interact with teammates/vendors/customers outside of our typical workflow (Office). I'm not sure how many within company use BJ.
  • Easy to set-up and invite as a moderator since it is embedded into my email as an app.
  • Easy to start the call as moderator.
  • Occasionally as a moderator, I have to re-login. I'm not sure if it's my own PC or other settings, but it is a very minor issue.
  • Sometimes switching microphones/speakers (headset, business speaker, PC) can cause audio issues. I've found setting it up before the call and maintaining that hardware device throughout the call alleviates issues but occasionally have to switch hardware.
I didn't personally select BJ, it is an additional service FSI provides us for when vendors/customers/teammates do now have access to VPN or Skype. I have used Skype and Teams extensively and they all have a slightly different UX/UI but offer similar capabilities. I suppose BJ has similar capabilities with Teams (IM, events, calendar, chat, etc), but have not been exposed to FSI's license agreement and feature access that BJ may offer. I only use the call-in/presentation capability of BJ.
BlueJeans is well-suited for normal phone calls or presentations up to medium-sized groups of around 25 people. I have not tried it in a webinar format but find establishing ground rules for microphone usage, chat usage is helpful to alleviate interruptions and distractions with poor connections. It is less appropriate for mobile use, such as traveling without wifi or a strong LTE connection results in low bandwidth mode not providing adequate resolution to view slideshows. Voice calls can occasionally be scratchy, but that is alleviated by calling in separately via cell phone.

BlueJeans Meetings (discontinued) Feature Ratings

High quality audio
9
High quality video
10
Low bandwidth requirements
10
Mobile support
10
Desktop sharing
10
Whiteboards
Not Rated
Calendar integration
10
Meeting initiation
10
Integrates with social media
Not Rated
Record meetings / events
Not Rated
Slideshows
10
Live chat
Not Rated
Audience polling
Not Rated
Q&A
Not Rated
User authentication
Not Rated
Participant roles & permissions
9
Confidential attendee list
Not Rated