Powerful, reliable, user-friendly - VC as it should be
August 31, 2020

Powerful, reliable, user-friendly - VC as it should be

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlueJeans

We are using BlueJeans only in our department since we knew it from clients who organized video conferences via BlueJeans that we were invited to. The performance and usability had convinced us so that we decided to get our own account to be able to have internal as well as external video conferences regularly. Within our team a special need exists for having a tool that can be accessed by everyone and from everywhere since we are one team split across a number of the firm's offices. For internal discussions and alignment we need to rely on digital tools and found that video conferencing does have a different impact compared with a "blind" telephone conference. During Covid-19 crisis and the complete shift to working from home we used BlueJeans for our brief but daily check-in routines also to get a feeling for everyone's moods and needs. We also started to use BlueJeans for (now digital) mock-trials we regularly hold in preparation for actual court trial. Having a number of speakers displayed at the same time while others can just listen in (and the moderator has control over muting all participant's video and audio, etc) plus the option to record the session proved to be a premium even to meeting in-person.
  • The number of users visible simultaneously.
  • Integrating collaboration tools (screen sharing, chat, etc.).
  • Easy to use scheduling via calendar integration.
  • Video quality.
  • Reliable performance/connectivity speed.
  • Interoperability with other VC systems.
  • Considerably more conversations.
  • More vertical integration within the team.
  • More efficient client meetings.
  • Continuing presentations during lockdown.
BlueJeans had the option to view many speakers at the same time earlier than others, e.g. Microsoft Teams.
BlueJeans is very easy to use for external users /newbies.
BlueJeans does support integration of our existing Lifesize systems.
Performance was in our experience better than with Cisco Webex.
When using BlueJeans on room systems or on your home computer - in any case access was easy to establish.
BlueJeans can be used by any user who does not know the service and has no account without problems. It is self-explaining and easy to use.
The mobile device apps are great especially for dialing in while traveling or from really just anywhere.
It can be used vis-à-vis clients/customers, the branding option comes in handy for that.
It can be used internally and on-the-spot ("let's dial in, here's my code") without the need to schedule.

BlueJeans Meetings Feature Ratings

High quality audio
High quality video
Low bandwidth requirements
Mobile support
Desktop sharing
Not Rated
Calendar integration
Meeting initiation
Integrates with social media
Not Rated
Record meetings / events
Live chat
Audience polling
Not Rated
User authentication
Participant roles & permissions
Confidential attendee list