A reliable and stable virtual meeting platform.
February 12, 2021

A reliable and stable virtual meeting platform.

Ben Morton | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlueJeans Meetings

I currently use BlueJeans for facilitating executive team development sessions and senior leadership development programmes within large PLCs. Having been forced to shift to virtual delivery as a result of COVID19, I quickly had to find a stable and secure platform that enables me to continue delivering these session in a professional and engaging manner. BlueJeans provides the solution to this.
  • A secure platform that IT / IT Security professionals are confident in.
  • An excellent breakout room facility.
  • A stable platform.
  • One improvement would be the ability to broadcast messages to people in the breakout rooms; a feature that some other platforms have.
  • Has enabled my business to continue to exist during COVID. Without BlueJeans my business would have struggled to continue operating.
  • Saved travel time and cost.
It works fairly well for virtual training not withstanding the areas of development in my previous question. The main strength of it here is its security credential and reputations. Clients are confident in using BlueJeans where they are less confident in using other platforms, even banning them altogether.
Breakout rooms are a mission critical function for online training, so any further modifications in this area will be highly beneficial. Things like the ability to broadcast messages to the participants, give additional time-checks and warnings about when they will close.
I've not had any technical issues with people struggling to access the platform, getting 'kicked out' etc. so from this perspective it is a highly efficient and stable platform.

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For virtual training, I have to say that Zoom has better functionality and is a little easier to use. The major drawback is the concerns that some organisations have around its security.
It is great for small team meetings, one to one sessions and running workshops for groups of around 9-12 delegates. I find it is less appropriate for groups of more than 9-12 due to not having the ability to see more than that on the screen at any one time (although that could be because I've not worked out the right settings).
For people using webcams (mirrored devices) for presenting, the ability to not mirror would be useful. For example, In the past I have wanted to stand in front of a physical Flipchart stand and write stuff up, but am unable to do this because the test appears backwards on the screen. Again, some other platforms already have this functionality.

BlueJeans Meetings Feature Ratings

High quality audio
Mobile support
Calendar integration
Record meetings / events
Audience polling
Participant roles & permissions
Confidential attendee list