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A Great Tool With Some Room For Improvement
May 12, 2023

A Great Tool With Some Room For Improvement

Andrew Thompson | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Software Version

BQE Core

Overall Satisfaction with BQE CORE

I use CORE as project tracking tool, specifically to help with resource allocation across all of my company's projects. CORE can break down resource allocation across projects, people, or engineering disciplines, and this allows our discipline leads to track and forecast the utilization of their team members across a selected time frame. This insight is critical in ensuring our teams are not overworked and feeds into business decisions regarding hiring for additional positions.
  • Time Entry and Tracking
  • Project Tracking
  • Reporting
  • Filtering is not intuitive
  • Reports are not customizable
  • System has some bugs which make filtering via groups useless on some screens
  • Streamlined time tracking
  • Reduced time spent on manipulating data through automated reports
  • Not utilized to it's full extent due to bugginess when it was first rolled out and the lack of trust this generated

Do you think BQE CORE delivers good value for the price?

Not sure

Are you happy with BQE CORE's feature set?

Yes

Did BQE CORE live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of BQE CORE go as expected?

No

Would you buy BQE CORE again?

Yes

CORE is well suited for time entry and reporting across employee groups and projects. CORE can generate many useful reports, however the customization and filtering of these reports isn't exactly intuitive. It can be difficult to get the reports to show the data you want, and there is no way to remove data fields from a report or create a custom report.

BQE CORE Feature Ratings

Project Management
9.0
Task Management
Not Rated
Resource Management
7
Gantt Charts
Not Rated
Scheduling
Not Rated
Workflow Automation
Not Rated
Team Collaboration
Not Rated
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
10
Document Management
Not Rated
Email integration
Not Rated
Mobile Access
Not Rated
Timesheet Tracking
10
Change request and Case Management
Not Rated
Budget and Expense Management
9
Professional Services Automation
8.0
Quotes/estimates
Not Rated
Invoicing
Not Rated
Project & financial reporting
8
Integration with accounting software
Not Rated

BQE CORE Support

As a new employee and CORE user, I talk to support on a weekly basis. I have never had to wait for more than 3 min to get connect with a support rep, and all my questions have been answered. The support representatives are polite and eager to help no matter how simple your question is.

Using BQE CORE

Navigating CORE is a breeze as the tool is visually organized well. Improvements need to be made to filtering. A more intuitive approach would help with generating reports and utilizing the resource allocation and forecasting tabs. Filtering by resource groups on these tabs are broken which is a huge inconvenience. Overall, though, the tool is easy to use as a whole, and the support team is very responsive and always available to help when you have a question.