Honest Review
November 17, 2020

Honest Review

Sarah Isaac | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce

It is used as our system of record for employee data, WFM and payroll company wide.

Pros

  • I think they listen to ideas submitted in the Aha portal as I have seen many come to fruition.
  • They respond timely to support requests with actual solutions.
  • My CRM is very thoughtful and diligent in keeping a close relationship and solving for our needs.

Cons

  • Employee changes report every payroll. I have never been able get a report that showed just true changes to the record per pay period.
  • Stop trying to sell me a block of hours.
  • I actually still prefer the old MY HR layout where more employee data was displayed on a single page. Now I have to click in multiple areas to get a combo of data.
  • Merged multiple payrolls from acquired companies onto one payroll eliminating the cost for the other payroll vendors services.
There were many things I liked about Oracle. Specifically the flexibility with reporting. However, employee record management in Core HR and something as complex as Benefits Admin, setting up plans, updating rates, launching OE, I think I have had a better experience with Dayforce as it is easier to use and the UI is more user friendly.
I think it has a strong support model. I have frequently needed help with entitlements as they are somewhat of a beast and there are a million places something needs to be set up/created in order for them to work properly (downside there isn't a wizard to walk me through) but support is very knowledgeable. I just wish there was a wizard that took you from step 1 to completion of building out an entitlement.

Dayforce Feature Ratings

7.6
Employee demographic data
8
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
8
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
5
8.0
Pay calculation
8
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
8
Benefit plan administration
8
Direct deposit files
8
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
8.0
Approval workflow
8
Balance details
8
Annual carry-forward and encashment
Not Rated
8.0
View and generate pay and benefit information
8
Update personal information
8
View job history
8
View company policy documentation
Not Rated
Employee recognition
Not Rated
Not Rated
Tracking of all physical assets
Not Rated
7.0
Report builder
8
Pre-built reports
6
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Comments

  • Victoria Caruk | TrustRadius Reviewer
    Victoria Caruk
    (Vendor Representative) commented 5 years ago
    Hi Sarah, Thanks so much for your feedback! Your insight is very valuable and we appreciate you spending the time to share your experience. Very best, Victoria

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