Dayforce Review
October 30, 2019

Dayforce Review

Danielle Dunning | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce

in our company, we use Ceridian Dayforce from pre-hire to paying employees. Throughout our whole company, every employee uses Dayforce for their everyday needs and our managers use it to keep track of employees' time.

Pros

  • Time off request - We used to do this on paper and now it is all online.
  • Direct deposit changes- It is very easy for employees to go in and make their own needed changes.

Cons

  • Entitlements- We have still have an issue getting time to show up correctly for new hires.
  • Customer support - Have noticed that with the support portal, it can take a while for us to get a reply to support question. It always comes back that it is a special project and that Ceridian wants us to spend more money on it via Professional Services.
  • Negative - Every little thing requires a project to correct a problem that was made during implementation. This is a big cost to the company.
Ceridian Dayforce lets us use less paper and we don't need to use third parties.
Day to day, Ceridian is very good but there are times when it could be better.

Dayforce Feature Ratings

6.1
Employee demographic data
7
Employment history
6
Job profiles and administration
6
Workflow for transfers, promotions, pay raises, etc.
6
Organizational charting
6
Organization and location management
6
Compliance data (COBRA, OSHA, etc.)
6
9.0
Pay calculation
9
Support for external payroll vendors
9
Benefit plan administration
9
Direct deposit files
9
Salary revision and increment management
9
Reimbursement management
9
5.0
Approval workflow
7
Balance details
4
Annual carry-forward and encashment
4
8.8
View and generate pay and benefit information
9
Update personal information
9
View job history
9
View company policy documentation
9
Employee recognition
8
6.0
Tracking of all physical assets
6
9.0
Report builder
9
Pre-built reports
9
Ability to combine HR data with external data
9
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
8.0
New hire portal
8
Manager tracking tools
8
Performance and Goals ()
Not Rated
Recruiting / ATS ()
Not Rated

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