Balanced report
October 31, 2019

Balanced report

Chad Harcus | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce

Used in North American for Payroll and in Canada for Timekeeping.

Pros

  • Pays employees accurately, which is key given we operate in a union environment.
  • Pays employees timely since our leadership team reviews this as an SLA.
  • Customer support is responsive, especially when we are a legacy customer.
  • Ceridian team did an excellent job with us creating an ROI analysis to add greater functionality to the tool.

Cons

  • Interface seems stiff and not too dynamic and is quite non-intuitive to allow users to navigate.
  • Recruitment modules are weak and I decided to go elsewhere for this capability.
  • Ceridian tends to throw out new approaches like Paying employees daily, but I'm not sure how practical this is within mid-market organizations.
  • Their advisory team with Matt Stoll is knowledgeable and bright and helped us with our ROI analysis.
  • My Sales executive Mike Giunta is responsive to my needs.
  • My customer rep Mike Kelly is responsive to my needs.
  • Rick Derse is extremely knowledgeable in this space.
Ease of use and less privacy/data challenges with non-integrated systems. Having the ability to have a manager review their employees time/payroll in one application is extremely helpful.
It is well suited for mid-sized companies as compared to systems like SuccessFactors. They don't have too many bells and whistles that can over-complicate organizations with limited resources. Also, because their system isn't integrated into a finance system, it is likewise easier to manage. I personally think that if they are going to market themselves as a Talent suite, that they invest in talent modules like succession planning and recruiting to enable organizations to be more successful.

Dayforce Feature Ratings

4.6
Employee demographic data
8
Employment history
4
Job profiles and administration
4
Workflow for transfers, promotions, pay raises, etc.
5
Organizational charting
2
Organization and location management
4
Compliance data (COBRA, OSHA, etc.)
5
8.0
Pay calculation
8
Support for external payroll vendors
8
Benefit plan administration
Not Rated
Direct deposit files
8
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
6.0
View and generate pay and benefit information
6
Update personal information
7
View job history
5
View company policy documentation
Not Rated
Employee recognition
Not Rated
Not Rated
Tracking of all physical assets
Not Rated
3.5
Report builder
3
Pre-built reports
4
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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