Overall Satisfaction with Ceridian Dayforce
Used in North American for Payroll and in Canada for Timekeeping.
- Pays employees accurately, which is key given we operate in a union environment.
- Pays employees timely since our leadership team reviews this as an SLA.
- Customer support is responsive, especially when we are a legacy customer.
- Ceridian team did an excellent job with us creating an ROI analysis to add greater functionality to the tool.
- Interface seems stiff and not too dynamic and is quite non-intuitive to allow users to navigate.
- Recruitment modules are weak and I decided to go elsewhere for this capability.
- Ceridian tends to throw out new approaches like Paying employees daily, but I'm not sure how practical this is within mid-market organizations.
- Their advisory team with Matt Stoll is knowledgeable and bright and helped us with our ROI analysis.
- My Sales executive Mike Giunta is responsive to my needs.
- My customer rep Mike Kelly is responsive to my needs.
- Rick Derse is extremely knowledgeable in this space.
Enables compliance with Tax withholdings, garnishments, and SOC-1 reports.
We are just going down the path of global core HRIS data for all our employees and have our entire global organization on the platform. We hope to enable manager and employee self service globally as well.
Ease of use and less privacy/data challenges with non-integrated systems. Having the ability to have a manager review their employees time/payroll in one application is extremely helpful.