Work from home done the right way
Updated October 25, 2022

Work from home done the right way

Amritansu Sahoo | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Webex Desk Pro

Cisco Webex Desk Pro is an all-in-one collaboration platform that combines video conferencing, content sharing and digital whiteboarding into one software. My organization used Cisco Webex Desk Pro during the pandemic for the work-from-home setup and it was absolutely fantastic. It optimizes the audio and video quality and allows noise cancelling during online meetings.
  • Video and audio optimization
  • Interactive collaboration
  • The Webex assistant helps navigating through the software really easy
  • The extended monitor features also helps a lot during meetings with many participants
  • The training centre and event centre are separate software by Webex but they should be integrated into one
  • Its too expensive
  • There is no option for third party integration
  • Noise cancellation during video meetings
  • Multi conference feature
  • Remote testing of other units
  • It helped a lot during the pandemic for virtual meetings
  • It facilitated us to do remote job operations
  • We didn't have to go the office to test new software and could do it all from home
Cisco Webex Desk Pro provides better features more so than Zoom Events but Zoom Events had much lesser pricing and was pocket friendly. Cisco Webex Desk Pro is more sophisticated and more professional it also provides better audio and video quality during virtual meetings. All in all Cisco Webex Pro was better than Zoom Events but way costlier.

Do you think Cisco Desk Series delivers good value for the price?

Yes

Are you happy with Cisco Desk Series's feature set?

Yes

Did Cisco Desk Series live up to sales and marketing promises?

Yes

Did implementation of Cisco Desk Series go as expected?

Yes

Would you buy Cisco Desk Series again?

Yes

Once for file sharing, I wanted to use a third-party software but it was not possible as Cisco Webex Desk Pro does allow for third-party software integration. Navigating through the User-Interface was quite a hassle when I initially started using Cisco Webex Desk Pro. All n all ita a good product but overly expensive.