Item: ShareFile
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

We use ShareFile as global warehousing and share for internal files regarding active company projects and archival information that may be needed at a later time. Being that it can be accessed from anywhere, and we have staff in three states it is a quick and easy solution for sharing files and projects across all of our teams.

Pros and Cons

Seamless sharing of files.
Ease of access.
Easy to maintain and setup user-level access.

The interface and functionality on both apps and the drive mapper could use improvements, occasional disconnected or oddities with all three. Nothing that is a deal-breaker for us, however.

Return on Investment

The ease of use allows for quick collaboration between team members no matter where they are thus allowing us to deliver sales and services much faster than other methods.
It can be cumbersome on mobile and lacks a GUI for easily editing files on the fly without 3rd party tools.

Alternatives Considered

Dropbox and OneDrive

Cost, ease of use, and reliability make this the far superior product. Dropbox performs well but has had quirks like constant disconnects, file syncs not showing up in a timely manner, etc. OneDrive is just overall invasive and frustrating until properly set-up.

Support Rating

The brief interactions I have had with their support have been quick, easy and extremely helpful.

Key Insights

Do you think ShareFile delivers good value for the price?

Yes

Are you happy with ShareFile's feature set?

Yes

Did ShareFile live up to sales and marketing promises?

Yes

Did implementation of ShareFile go as expected?

Yes

Would you buy ShareFile again?

Yes

Other Software Used

Solarwinds Take Control (formerly SolarWinds MSP Anywhere), Microsoft Office 365, Smartsheet

Likelihood to Recommend

For our company with our remote workers and sales staff constantly on the go away from the office, it's a perfect, easy, and secure way to easily get signed contracts or quotes back to HQ for ordering. We are lucky that we are in an area where quality high-speed connections are available. If we were on a lower speed connection or had poorer connections available traditional methods would be far more suited.

Citrix ShareFile is a great option for on-the-go companies

Overall Satisfaction with Citrix ShareFile