Too many ongoing issues. The CMiC boat has 15 leaks and only 10 fingers to plug them with.
July 06, 2020
Too many ongoing issues. The CMiC boat has 15 leaks and only 10 fingers to plug them with.
Score 5 out of 10
Vetted Review
Verified User
Software Version
Field
Modules Used
- FIELD: Mobile Applications
- FIELD: Project Management & Collaboration
Overall Satisfaction with CMiC Construction Platform
Our company is currently transitioning to CMiC for both accounting and field construction management. I am part of a group within the company helping implement this transition. This transition is across the whole company. I am focused on the field side. We are primarily looking for CMiC to replace PlanGrid and Submittal Exchange as well as document management for projects. The change was largely driven by increased costs in both of those programs. We have rolled out some parts of the program already such as Drawing management, checklists, use of the mobile app. We are currently working on rolling out RFIs, submittals, daily logs, possible meeting minutes. Another group within my company is handling the Enterprise portion of the software.
- Photo management is done well and our field finds it easier than our old system.
- Missing functionality on the drawing management side. See previous question.
- Submittal module changes in R12 took away key functionality from the user. Specifically the Fabrication and Delivery fields. CMiC promises to bring this back but the process is too slow. Users have waited months to bring back functionality that was taken away.
- Submittal module interface via collaborator and I/O email is not updating status correctly.
- The mobile app does not allow users to change auto-generated checklist names. We have a checklist that is supposed to be used per room but the program auto-generates list names as ###-001, ###-002, etc. In the mobile app, there is no way to see a unique identifier in the list view so users have to open and close each record to find unique identifiers. There is a workaround with the web client but our field employees say its too cumbersome. They are abandoning using the web client checklists and going back to paper copies.
- Specification extraction does not work.
- The only positive impact I have seen is photo documentation.
- Every other field function seems to be taking longer or the program has issues that are being addressed by the support team.
The look and feel of CMiC is very similar to PlanGrid but when you get into the nitty-gritty of using CMiC for drawing management, it's lacking features our employees have pointed out. Submittal Exchange is much cleaner for submittal management. The interface is better. The specification extraction provided by Submittal Exchange far exceeds what is offered by CMiC
Do you think CMiC Construction Platform delivers good value for the price?
Not sure
Are you happy with CMiC Construction Platform's feature set?
No
Did CMiC Construction Platform live up to sales and marketing promises?
No
Did implementation of CMiC Construction Platform go as expected?
No
Would you buy CMiC Construction Platform again?
No