Triage, the best way to know what your users see
July 27, 2021

Triage, the best way to know what your users see

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cofense Triage

Cofense Triage is used to review all reported emails from users across the company. It provides distinct insights into the types of emails, spam, phish, and other malicious emails received daily by users. The tool allows the security team to quickly review, determine if an email is malicious, phishing, spam, or safe, and respond to users.
  • Real view into the emails users are seeing/reporting
  • Ability to process emails in clusters vs. individually
  • Ability to automate responses and auto-process known emails
  • Edit responses to users on the fly vs. having to be uploaded/edited and chosen as a response
  • Provide scanning/screen shots of URLs in the tool itself vs. third party tools.
  • Better training via using real reported emails as examples
  • Improved security posture via adjusting defense tools based on emails reported
  • Better metrics to leadership

Do you think Cofense Triage delivers good value for the price?


Are you happy with Cofense Triage's feature set?


Did Cofense Triage live up to sales and marketing promises?


Did implementation of Cofense Triage go as expected?


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Any time an organization needs or wants to know what emails are making it past email security tools and being seen by the users.

Cofense Triage Feature Ratings

Integration with Other Security Systems
Attack Chain Visualization
Centralized Dashboard
Live Response for Rapid Remediation