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A SaaS committed to providing exemplary KYC services
March 20, 2023

A SaaS committed to providing exemplary KYC services

Carolina Fresard | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ComplyCube

We provides assistance to businesses operating within regulated environments, such as financial services and insurance, to ensure adherence to relevant regulations. Our platform conducts all necessary checks on end-customers to support compliance. In light of this, we established a partnership with ComplyCube to power a number of our services. Having searched extensively for a suitable partner, I can confidently attest to the fact that the ComplyCube team demonstrated a greater degree of compliance awareness than their peers. We were impressed by their extensive cross-industry knowledge and the flexibility of their solution. ComplyCube provided us with the essential building blocks to create a customized solution, enabling us to shape our product to our precise requirements.
  • Vast global coverage
  • Granular and structured PEP and watchlist data
  • Customizable verification services
  • Powerful API
  • Knowledgeable team
  • Reports are not customizable through the dashboard, only via the API
  • PEP screening
  • Sanctions, watchlist and negative media search
  • Biometric verification
  • Electronic identity verification
  • Continuous monitoring
  • It had cut our KYC-related operational costs by a chunky margin
  • The continuous monitoring feature saved us several man-weeks worth of work, per year, with its real-time nature and automation rules.
  • Their API and webhooks made it so that our internal systems are always in sync with ComplyCube, which reduces the burden on our data reconciliation team.
ComplyCube presented itself as the most comprehensive solution for our KYC needs - their services are granular across all their services. All the vendors assessed tended to offer granularity on a couple of features but were quite basic in other areas. As we wanted to reduce the number of external vendors and relations, a one-stop shop like ComplyCube was ideal.

Do you think ComplyCube delivers good value for the price?

Yes

Are you happy with ComplyCube's feature set?

Yes

Did ComplyCube live up to sales and marketing promises?

Yes

Did implementation of ComplyCube go as expected?

Yes

Would you buy ComplyCube again?

Yes

ComplyCube offers a highly commendable SaaS product that distinguishes itself from other solutions we have encountered. Notably, its flexibility and feature-packed dashboard make it highly appealing. Having previously collaborated with different vendors for our biometric verification needs, we sought a service that could provide AML screening and electronic identity verification capabilities - ComplyCube fulfilled these requirements elegantly. We now use ComplyCube for all our KYC needs.

Using ComplyCube

44 - We help regulated businesses meet their Identity Verification and KYC regulations through our managed services and platform. Our managed services includes the following business functions:
  • Advisory and consulting services
  • AML/KYC operations and reporting
  • Financial crime units
The functions are distributed across the Americas, Europe, and Africa and support some of the largest enterprises in the region.
44 - As a platform, ComplyCube is straighforward to use. Following their live training sessions, the teams were able to use the platform and train new members.
  • Identity verification
  • PEP screening
  • Watchlist, sanctions, and negative media screening
  • Ongoing monitoring
  • Automating screening of individuals and companies with minimal human intervention
  • Simplify digital onboarding flows and increase signup rates
  • Verify proof of address documents
  • Use their enhanced KYB services to better serve our business customers
  • Incorporate passwordless authentication into our flow
The product features, service resilience, quality of support, and detailed breakdown of their verification results are the core reasons for renewing with ComplyCube in the future.