Best decision ever
December 09, 2020

Best decision ever

Tina Chisholm | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Professional

Modules Used

  • Expense
  • Travel

Overall Satisfaction with Concur Travel and Expense

We use Concur to manage internal expenses, such as phone and travel reimbursement. It keeps track of all expenses and payments. It makes management of expenses and payments. It's so much easier to create an expense report, approve and get payments in a timely and efficient manner. I can better track what my outstanding expenses and receipts are since I only have to go to one place and make a payment to my American Express card. I can make all my travel arrangements.
  • Track expenses.
  • Approval tracking.
  • Payments.
  • Easier way to pull up outstanding expense reports.
  • To prevent audit flags from occurring.
  • Faster reimbursement.
  • Easy tracking of expense approval process.
To make expense reports easier to do, by having only one place to go and track where it is in the process from beginning to end. It has security options and a place to see all expenses from my company American Express card as well as option to directly pay my card.
We have been able to get our employees out of pocket money faster and free up our payroll from hours of tracking expense report issues.
We were able to reallocate payroll personnel to help employees manage expense refunds and issues. Money gets issued back much faster than in the past. Employees can track progress of their expense reports in real time versus emailing our payroll for simple status updates.
I feel it is best suited for an employee who travels a lot and has many expenses. I don't feel it does well as an option if you only need to use to be reimbursed for a mobile bill policy. I would like to see template available for reoccurring expenses. Versus creating a new report from scratch each time.