CrowdCompass review from a builder and user
January 16, 2019
CrowdCompass review from a builder and user
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with CrowdCompass
Our company uses CrowdCompass as the meeting event app for programs we manage. We also help clients with managing and learning to use their CrowdCompass account. Instead of having paper material handed out during an event, we use the app to relay all necessary information, including agendas and travel information. CrowdCompass is managed by our app team, but content is given by the planning team, and attendees are the real users.
Pros
- Social Wall -- Sharing internal and external content onto a digital wall
- Personalized Agendas -- Multiple ways to personalize, either between assigning sessions to people, placing people in groups, or restricting access.
- Importing Contacts and information.
Cons
- The "My" Section such as "My Schedule" -- we sometimes have a generalized schedule we don't assign to attendees, but the My section shows first in the app menu, and they want to go to the "My Schedule" and get confused when they don't see their schedule, and we then have to explain that they need to go to "Agenda".
- Uploading graphics to different sections -- If we want a section with descriptions about activities, adding graphics and then viewing them in the app is not very intuitive.
- Container App -- Not having the ability to do private distribution for apps, and trying to make clients understand why people have to go through a container app.
- Because many clients are not willing to learn how to build and manage apps, it's an area of expertise that they are willing to look elsewhere at and pay for the experience.
- Attendify and QuickMobile
CrowdCompass' biggest deterrent is cost. If the client already has their own instance of Cvent, typically they will use CrowdCompass. If they do not then we typically look at other options, as many are much cheaper.
Comments
Please log in to join the conversation