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Cvent can save you time if you have the time to invest in it upfront
September 25, 2019

Cvent can save you time if you have the time to invest in it upfront

Loretta Beaty | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cvent Abstract Management

We use Cvent across our whole organization to organize an Olympic Style Robotics event. We organize attendees, volunteers, VIPs, and staff within Cvent. It is our source of all truth for all participants and acts as our database for all information. Just as Sales Teams use Salesforce to track leads, we use Cvent to manage and retain all of our external client information. We pull reports, track attendance, and manage all information out of Cvent.
  • Organize data/people
  • Reporting
  • Progress tracking
  • More affordable pricing tiers
  • More thorough FAQ/Self Help Center
  • More tutorials
  • High upfront 3 year contract
  • Easily pull reports (ROI on time)
  • Streamline registration process (ROI on time)
Cvent is much more built out than other event management systems I have used previously. Eventbrite is a lot simpler and UX friendly. Cvent takes a lot more time to set up and get running, but can do SO much more. You can track things/customize the system however you like. Everything you want to do, can be done in Cvent.
Support has been great! The chat feature is phenomenal and every agent I have talked to has gotten back to me instantly with a solution, or done a fantastic follow up on where a status of an issue is. I have been very impressed with the professional demeanor and help I have gotten from Cvent support. They are even available at odd hours of the night.

Do you think Cvent Abstract Management delivers good value for the price?

Not sure

Are you happy with Cvent Abstract Management's feature set?

Yes

Did Cvent Abstract Management live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Cvent Abstract Management go as expected?

I wasn't involved with the implementation phase

Would you buy Cvent Abstract Management again?

Yes

Cvent Abstract Management is very built out. There is a lot you CAN do with it, you just need to know how. Being a small organization, we don't get a lot of hands-on attention. It's a little complex for beginners, but once you start learning and understanding the system there is so much you can accomplish with it. I could spend 90% of my time on just understanding the software (which I don't have). If you have someone that can dedicate a big chunk of their time just on the system and building it out how it will work for your event, it is a fantastic solution.