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All that and a bag of chips
April 20, 2021

All that and a bag of chips

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cvent Event Management

I use Cvent to gauge customer reaction to our loyalty program. It helps us to identify pain points and areas for improvement, while also measuring the effectiveness of our marketing campaigns. It is an invaluable tool that is so user friendly, both for those using the tool on our end, but also for people responding to our engagements.
  • User feedback.
  • Customer support.
  • Analytics.
  • More intuitive functionality.
  • Consistency.
  • Website isn't very engaging.
  • Surveys.
  • Reporting.
  • Customer support.
  • It points out where we have struggled.
  • It helps identify ways to improve our experiences.
  • Easy to analyze results for Executive presentations.

Do you think Cvent Event Management delivers good value for the price?

Yes

Are you happy with Cvent Event Management's feature set?

Yes

Did Cvent Event Management live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Cvent Event Management go as expected?

Yes

Would you buy Cvent Event Management again?

Yes

I think this platform is usable across many different industries and use cases. We have been using it for many years and have been very satisfied with the tools and support we have received from our account representative. Great for getting customer feedback, both positive and negative.