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Review Title
June 02, 2023

Review Title

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with D&B Finance Analytics

We review credit status of all customers upon receipt of their first order and for orders greater than a set amount. Upon initial order we will review through D&B. Subsequently, we will run reports every three years, or if we feel some uncertainty about the account. Corporate does not authorize us to share AR data with D&B which would allow for better monitoring of the accounts.
  • Covers most companies
  • Reasonably accurate based on my experience
  • Reasonably current on status such as still in business
  • Reduce boilerplate language in reports, too much paper for those of us who have to print reports
  • D&B seems to pride itself on complicated mathematical evaluations of companies. For those of us who run simple operations, simple answers clearly provided would be a real plus.
  • I can only state a reduced risk on AR. We do not have the means to measure ROI or impact on DSO.
Not applicable.
It's relatively easy to add new people to the system. They don't require special training to begin using it.
No other applications used.
Never used support. The survey software needs some updating because the question says if we have not contacted support we can skip the question.

Do you think D&B Finance Analytics delivers good value for the price?

No

Are you happy with D&B Finance Analytics's feature set?

Yes

Did D&B Finance Analytics live up to sales and marketing promises?

Yes

Did implementation of D&B Finance Analytics go as expected?

Yes

Would you buy D&B Finance Analytics again?

Yes

We primarily rely on the PAYDEX score and credit limit recommendations as the foundation of our credit decisions. Those metrics seem relatively straight-forward and are useful. Other metrics, such as the percentage possibility that a company could go late on payments seems silly. Almost all companies we deal with do not pay within the terms granted and displayed on our invoices. We deal with smaller companies (although the largest ones are not that dissimilar to the rest of our customer base) and they don't necessarily follow set patterns in payment. I have found D&B less helpful in dealing with companies with industry-wide issues, such as the coal industry. Nothing seems to exist to help me evaluate, in a simple way, the risk of dealing with these types of companies.