Dialpad Ai Voice - Highly Recommended
September 28, 2023

Dialpad Ai Voice - Highly Recommended

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dialpad Ai Voice

I use Dialpad Ai Voice to transcribe all of my customer calls and virtual meetings.

The problem that it addresses is not having to go back and listen to recorded calls to find important details
from the conversation. With Ai I can quickly locate the part of the conversation that I need.
  • transcribes the whole conversation for me
  • It makes my job lot more effecient
  • I can provide a copy of the transcribed conversation to my clients

Do you think Dialpad Ai Voice delivers good value for the price?

Yes

Are you happy with Dialpad Ai Voice's feature set?

Yes

Did Dialpad Ai Voice live up to sales and marketing promises?

Yes

Did implementation of Dialpad Ai Voice go as expected?

Yes

Would you buy Dialpad Ai Voice again?

Yes

I used to have to go back and listen to recorded calls to find important details about the conversation such as account numbers or dosages and frequency of medication that my client takes.

Dialpad Ai Voice Feature Ratings

Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
Directory of employee names
10
Answering rules
Not Rated
Call recording
10
Call park
Not Rated
Call screening
Not Rated
Message alerts
10
Business SMS/External Messaging
10
Online Fax
Not Rated
Voicemail Transcription
Not Rated
Mobile app for iOS
Not Rated
Mobile app for Android
10
High quality audio
10
High quality video
10
Calendar integration
Not Rated
Meeting initiation
Not Rated
Record meetings / events
Not Rated
Desktop sharing
10
Live chat
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated
Centralized communications management
Not Rated
Team messaging
Not Rated
Team document sharing
Not Rated
Call and meeting analytics
Not Rated