Item: Dialpad Ai Voice
Rating: 8
Author: CASEY SELF

Use Cases and Deployment Scope

We use it for phone calls with our clients to handle things when we are closed and busy. It helps get clients to where they need to go and helps them get their questions answered in a timely matter. With limited employees, this is very useful.

Pros and Cons

Great Customer Service
Easy to use system
Can use anywhere

Training
Pricing
function to set times to use

Return on Investment

better screening
better translation

Alternatives Considered

We have not used any before

Key Insights

Do you think Dialpad Ai Voice delivers good value for the price?

Yes

Are you happy with Dialpad Ai Voice's feature set?

Yes

Did Dialpad Ai Voice live up to sales and marketing promises?

Yes

Did implementation of Dialpad Ai Voice go as expected?

Yes

Would you buy Dialpad Ai Voice again?

Yes

Likelihood to Recommend

Well suited in areas where we don't have staff, where clients need quick responses, and when we have people out and calls need directed to certain places. Not helpful when it is detailed and there is follow up work.

Great to fill in the gaps!

Overall Satisfaction with Dialpad Ai Voice