Great reliable secure software for signing all your documents
April 18, 2021

Great reliable secure software for signing all your documents

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

DocuSign Professional

Overall Satisfaction with DocuSign

We use it every week to sign all of our contract with customers and of course we use it for our job offers. We also use it on a regular basis internally to sign new compensation plan, any reviews, quarterly or annual reviews. We use it even more now that we all work remote. This is a great and easy tool for business.
  • user friendly
  • share envelopes with users
  • secure
  • I don't like the fact that when you have a problem, you need to create a ticket
  • No more account manager to help. it is all via service connect
  • confidentiality
  • user friendly
  • it is a bit pricy, went up 10% this year
  • we have 500 envelopes minimum, it is a lot of envelopes!
I have not used any other but I know there are other cheaper tools out there but it depends how many documents a company is dealing with and need signatures. We use it both for our own use with our employees and for any contracts we handle with consultants and customers.

Do you think DocuSign delivers good value for the price?

Not sure

Are you happy with DocuSign's feature set?

Yes

Did DocuSign live up to sales and marketing promises?

Yes

Did implementation of DocuSign go as expected?

Yes

Would you buy DocuSign again?

Yes

it is extremely well suited when you manage contracts all the time, and it even works for international so when you cannot go abroad or cannot go to a place, you do everything from home from the computer.
It is very nice that as users we can share envelopes and have access to all the documents