Easy implementation
Updated February 04, 2020
Easy implementation
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Dynatrace
Dynatrace is being used to monitor our critical applications within our organization. This has been key to understanding issues before our users call. This has allowed us to resolve problems before it affects our bottom line.
- Correlation of services
- Technical support
- Easy of use
- Self healing capabilities
- Better Reporting
- Dynatrace has allowed us to resolve issues before they hit our bottom line
Dynatrace does a better job at tracking application performance and understanding services as a whole.
Do you think Dynatrace delivers good value for the price?
Yes
Are you happy with Dynatrace's feature set?
Yes
Did Dynatrace live up to sales and marketing promises?
Yes
Did implementation of Dynatrace go as expected?
Yes
Would you buy Dynatrace again?
Yes
Dynatrace Feature Ratings
Using Dynatrace
300 - Applications and support
4 - Engineering
- Critical Application Health
- Ingest Business Metrics
- Unbreakable Pipelines
Evaluating Dynatrace and Competitors
Yes - We replaced Dynatrace AppMon due to the new APM product being better at problem detections.
- Product Features
- Product Usability
- Product Reputation
- Vendor Reputation
- Existing Relationship with the Vendor
Problem Detection is first class
I wouldn't have changed a thing.
Dynatrace Implementation
- Implemented in-house
Change management was minimal - N/A
Dynatrace Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed Immediate help available Support cares about my success | Escalation required |
Yes - Support allows us to get the most out of our investment.
Yes - Yes
Using Dynatrace
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Drilling into root cause
- Seeing current issues in the environment
- Drilling into purepaths due to amount of data
- Exporting data
Yes, but I don't use it