Dynatrace rocks!
February 06, 2019
Dynatrace rocks!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Dynatrace
Dynatrace is being used by the Retail division to gain visibility into the customer’s experience and help isolate application issues.
- The capability to go from replaying a customer session to drilling down to the backend call is a wonderful feature.
- The ease of configuration using the OneAgent plugin.
- Leveraging the new AI technology to automatically isolate an issue without having to constantly monitor the dashboards.
- Some of the Dashboard capabilities in the older version are no longer available.
- The ROI was almost immediate as we were able to identify a particular lingering issue impacting our enrollment flow.
We chose Dynatrace in part due to the ease of installation with the OneAgent plugin and configuration of new applications along with their long term roadmap and AI implementation.