Know the secrets of your environment!
February 07, 2020

Know the secrets of your environment!

Gilliard Delmiro | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dynatrace

We started to use Dynatrace to find problems in our environment regarding performance. After working with the solutions, we're able to prioritize the actions and decrease the response time for our customers and partners.

Pros

  • Cross Dashboard
  • Troubleshooting

Cons

  • Better RCA
  • UX reports
  • Brings more requests for our business
  • Brings more productivity to our team
I think Dynatrace will involve the infrastructure monitoring with the APM. The Application Performance Monitoring, with a native way to verify the database, servers and middleware will bring more effective root cause analyses to our team. Today, we need to bring more tools to complete the troubleshooting.
They are very able and have a big knowledge about the platform and the services. They bring the proper resources to help us to apply, deploy and implement the solutions in our environment in 1 day, and he keeps the focus during 30 days to help us with the basics Dashboards.

Do you think Dynatrace delivers good value for the price?

Yes

Are you happy with Dynatrace's feature set?

Yes

Did Dynatrace live up to sales and marketing promises?

Yes

Did implementation of Dynatrace go as expected?

Yes

Would you buy Dynatrace again?

Yes

The solutions help us a lot in various scenarios. It's easy to implement and use. It took half a day to start to verify some bottlenecks in our environment and direct the team toward actions that will really impact positively our business. We could identify the user that should be impacted by the performance of our platform, and with the UX, we could verify the real reason for the experience and what we are looking for.

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