TrustRadius
William Shatner screaming "Ektrooooohhhhnnn" instead of Khan sums up our experience with Ektron
https://www.trustradius.com/cmsEktron Web Content Management System (Discontinued)Unspecified6.347101
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July 17, 2015

William Shatner screaming "Ektrooooohhhhnnn" instead of Khan sums up our experience with Ektron

Score 3 out of 101
Vetted Review
Verified User
Review Source

Software Version
8.60 SP1

Overall Satisfaction with Ektron Web Content Management System

The Ektron Web Content Management System is being used throughout the organization for an external, marketing website and for an internal website used by staff and students. The content for the external website is primarily input by one department with about a dozen contributors across the organization. Everyone within the organization has permission to edit content for the internal website. Ektron allowed distributed content editing, thus avoiding a bottleneck of content editing.
  • Ektron does provide the ability for developers to program additional features, widgets, and apps utilizing both .NET components and Ektron components.
  • It allows an organization to use their LDAP/AD system to automatically create user accounts and permissions.
  • By utilizing the pagebuilder module, non-developers can create new pages with a unique content structure by dragging widgets onto a page and selecting content for each widget. Some of the prebuilt widgets allow for the addition of content from YouTube, Brightcove, news feeder, calendar, blogs, flickr, etc
  • The work area is not very user friendly and is based on a file folder system similar to a Windows based system which can cause some user problems with people who use a Mac.
  • Ektron's support system works as a ticket-based system. Your ticket may sit in a queue for a day before you hear from someone.
  • The Ektron system doesn't lend itself well to responsive design.
  • After almost a decade of using Ektron, the organization is moving away from Ektron to Webhook. They are moving away from distributed content management for a system that allows for greater design and less cost.
  • SitePoint,RedDot,OmniUpdate,Hannon Hill
SitePoint was the runner up in our selection process after eliminating a dozen other CMSs but our test user group felt that it was too Windows-centric and because you had to purchase modules such as calendar and blog modules whereas they were included with the Ektron core product.
It is well-suited for a company seeking distributed content editing, who has a good IT support staff and content editors that are tech savvy.

Ektron (Discontinued) Feature Ratings

WYSIWYG editor
5
Code quality / cleanliness
5
Admin section
4
Page templates
6
Library of website themes
3
Mobile optimization / responsive design
3
Publishing workflow
6
Form generator
5
Content taxonomy
6
SEO support
6
Bulk management
6
Availability / breadth of extensions
6
Community / comment management
6
API
6
Internationalization / multi-language
5
Role-based user permissions
6