Overall Satisfaction with EMS Software
Within the Blackburn University Center, EMS Software is used to reserve space within our facility. Currently it is being used by three departments; the Blackburn University Center, Burr Gymnasium (Athletics), and Cramton Auditorium. EMS Software addresses a number of things such as room reservations, invoicing, facility reporting, and revenue reporting just to name a few. EMS allows us to manage spaces within our facility to better serve the needs of students, staff/faculty, and external clients.
- Invoicing
- Facility and room utilization reporting
- Producing viewable calendars
- Facilitating a better end user experience
- Being able to delete inactive users although they still may be tied to past reservations
- A better plan for the number of users a university can have
- Webinars for step by step tutoring on various EMS topics
- Future improved efficiency
- A better end user expereince with the upgrade to V44.1
- The ability to take the management duties away from IT, which is come higher education cases can be a challenge
Honestly, I have used EMS since 2010 and truly while there have been other companies that tried to solicit their software services, none of them have been memorable. When you have a software package like EMS, it is difficult to find any other company that stacks up to the services and innovation that EMS provides.