Epicor--good all around ERP
March 02, 2017

Epicor--good all around ERP

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Epicor ERP On-Premises

Overall Satisfaction with Epicor ERP

It is used across the whole organization. It handles order entry, purchasing, inventory management, accounting, and production work orders and travelers. We use third party systems for quoting and more detailed production job tracking.
  • Accounting reporting and AP/AR/GL entry are easy and accurate.
  • Planning Workbench for job creation is a useful tool as it automatically alerts a planner of new orders and change orders.
  • Purchasing Suggestions based on time phased demand and user-defined minimums, planning fences, and lead times make sure buyers are placing orders on time for the right quantity.
  • Would like to see better "shortage reporting" for jobs that the kitting process has been started. No easy way to view this or when the "short" parts are coming in on one report. Have to lookup each job and part not issued.
  • Make it easier to customize your own reports instead of using Crystal reports.
  • Capacity Planning is a little cumbersome and difficult to setup properly across multiple resources.
  • It helps us to run our business and keep track of inventory, expenses, revenues, profits, orders, purchase orders, etc...all in one place. The system has been very reliable.
  • We may be an exception but we have not paid for maintenance fees/upgrades for 7 years which has saved us $175,000. We don't get the latest software updates but the system runs well without them.
I think it is well suited to a mid-tier manufacturing or distribution company. If running a large scale manufacturing operation (500+ employees) with multiple process/equipment, it may be tougher to scale. Otherwise, I think it handles most business processes well--sales, purchasing, accounting, inventory, quality, and production.

Epicor Kinetic Feature Ratings

Accounts payable
9
Accounts receivable
9
Inventory tracking
8
Automatic reordering
Not Rated
Location management
8
Pricing
Not Rated
Order entry
9
Credit card processing
Not Rated
Cost of goods sold
8
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Dashboards
6
Standard reports
8
Custom reports
5
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
Role-based user permissions
8
Single sign-on capability
8
Not Rated