FreeAgent - great software for micro businesses and sole traders.
March 29, 2024

FreeAgent - great software for micro businesses and sole traders.

Daniel Jaworski | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with FreeAgent

We use FreeAgent on a daily basis for our practice and for our clients. It offers live cloud accounting solutions, that produces statutory accounts and HMRC tax returns for limited companies and for sole traders. It links with various bank accounts and imports bank transactions on a daily basis, that then can be easily categorised by FreeAgent. For an accountant it gives nice reminders and warnings if the client data is not up to scratch. Great incentive to use it is a free subscription for Mettle customers.
  • Bank feed
  • Auto categorisation of bank transactions
  • Produces accounts and tax returns
  • Multiple clients on one page
  • Unusual transactions can be tricky to categorise
  • Non-allowable capital allowances require quite a workaround
  • Trial balance could be more flexible, especially balance sheet
  • Client satisfaction of micro clients has very much improved by providing them with a great and free to use with Mettle account solution
  • Saves lots of time by auto categorising transactions, compared with e.g. Excel spreadsheets
  • Improves quality of data but showing warnings when e.g. clients don't reconcile the bank or don't login to their software
As a free software for Mettle users it is excellent choice and great value for money especially for micro businesses. It does the needed bank imports and reconciliations, however compared to more advanced products like Xero or QuickBooks it lacks the flexibility of those products, and scalability through connections to tens and hundreds of other apps.

Do you think FreeAgent delivers good value for the price?

Yes

Are you happy with FreeAgent's feature set?

Yes

Did FreeAgent live up to sales and marketing promises?

Yes

Did implementation of FreeAgent go as expected?

Yes

Would you buy FreeAgent again?

Yes

For micro and small business it is a great solution. The new requirements for MTD for landlords could also be met with this software. Groups and more complex businesses could not use the accounts and tax returns features, however they still could use it for bookkeeping and then export the data to other tax and accounts production software.

FreeAgent Feature Ratings

Accounts payable
8
Accounts receivable
8
Cash management
9
Bank reconciliation
9
Expense management
8
Time tracking
9
Multi-currency support
10
Electronic tax filing
10
Dashboards
9
Standard reports
9
Plug-ins
8
Not Rated