Dream and Believe
February 28, 2021
Dream and Believe
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Genesys Cloud (formerly PureCloud)
Genesys Cloud is being used by everyone in the organization. We use it to communicate with each other. We have meetings and video calls. It is very helpful and easy to use. Easy to communicate with anyone if you don't understand something related to work. Great for planning things.
- Easy to communicate with people.
- Great for video calls.
- Great for teaching something anywhere.
- Amazing tools for planning and organizing yourself.
- Sound
- Made me more organize for work.
- It is great for business matters.
Genesys Cloud is great since the first time I used it. It is also very easy to learn. When I need to save stuff to remember, later on, it is very easy to use it. I communicate with my co-workers in a very easy and outgoing way. When teaching someone new in the company, Genesys is the way to start.
Do you think Genesys Cloud CX delivers good value for the price?
Yes
Are you happy with Genesys Cloud CX's feature set?
Yes
Did Genesys Cloud CX live up to sales and marketing promises?
Yes
Did implementation of Genesys Cloud CX go as expected?
Yes
Would you buy Genesys Cloud CX again?
Yes