Almost three years experience with PureCloud
April 23, 2019
Almost three years experience with PureCloud
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Genesys PureCloud
One of our clients requested a change in their customer service centers as well as a digital transformation. We started working with Genesys Cloud at the end of 2016, we set up the contact center with Genesys Cloud for our client, one of the foremost important operators in Spain. Currently this client has acquired the tool for all his company, we continue accompanying the client in the transformation in all the segments of his company. We offer Genesys Cloud to all our customers who are looking for a powerful tool, easy to use and implement, full of possibilities and with a 99% availability.
- Availability.
- Easy to deploy, Easy to use.
- A flexible environment that instantly scales to meet peak demands.
- No one
- Pure Cloud has a really positive impact in our ROI.
The comparison of functionalities against the price does not compensate, with Genesys Cloud we are sure to always be able to guarantee the best service to our clients.