Really great session recording
September 03, 2022
Really great session recording
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Glassbox
I use Glassbox for session replay of our customer sessions. We need to understand these sessions as they give us a clear and profound understanding of our customers' experiences: what they like about our site and what they expect from it, what they are getting and what they are not
- Understand site abandonment
- Increase site conversion
- Prioritize work
- Giving the full context
- Ad Hoc search
- No tagging
- Easy to use
- Customer Satisfaction
- NPS
- Operational Efficiency
Do you think Glassbox delivers good value for the price?
Yes
Are you happy with Glassbox's feature set?
Yes
Did Glassbox live up to sales and marketing promises?
Yes
Did implementation of Glassbox go as expected?
Yes
Would you buy Glassbox again?
Yes